At ph09, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data ph09 collects from Filipino players, how we use it, who we share it with, and how we keep it safe.
Six principles that guide how ph09 handles your personal information
ph09 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the ph09 platform and to comply with Philippine legal obligations.
All data transmitted between your device and ph09's servers is protected by industry-standard SSL/TLS encryption. Sensitive data such as payment information is encrypted both in transit and at rest.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by ph09. We make exercising these rights straightforward and hassle-free.
ph09 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is needed.
ph09 will only send you promotional communications if you have opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting ph09 support.
ph09 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC). Your data is handled lawfully and transparently.
ph09 is committed to protecting the privacy and personal data of all players on its platform. We understand that Filipino players trust ph09 with sensitive personal and financial information, and we take that responsibility seriously. This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
This Policy applies to all personal data collected by ph09 through the ph09 website at ph09.net, the ph09 mobile platform, and any other ph09 services or communications. It covers data collected from registered players, visitors to the ph09 website, and any other individuals who interact with ph09.
ph09 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes. ph09 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 14 of this Policy.
ph09 collects the following categories of personal data from players and website visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Games played, wager amounts, login times, page views | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending promotional offers only where consent is given |
ph09 collects personal data through the following means:
ph09 uses the personal data it collects for the following purposes:
ph09 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
ph09 does not sell your personal data. ph09 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
ph09 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the ph09 website to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph09 platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.
ph09 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, ph09 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
ph09 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph09:
Request a copy of the personal data ph09 holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data ph09 holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph09's legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on ph09's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Lodge a complaint with the National Privacy Commission (NPC) if you believe ph09 has not handled your personal data in accordance with the Data Privacy Act of 2012.
To exercise any of these rights, please contact ph09's Data Protection Officer using the contact details in Section 14. ph09 will respond to all data rights requests within thirty (30) days of receipt, in accordance with NPC guidelines. ph09 may need to verify your identity before processing your request.
The ph09 platform is strictly intended for adults aged 21 years and above. ph09 does not knowingly collect personal data from individuals under the age of 21. If ph09 becomes aware that it has inadvertently collected personal data from a minor, it will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on ph09 or provided personal data to ph09 without your consent, please contact ph09 support immediately so that appropriate action can be taken.
The ph09 website may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies only to the ph09 platform and does not cover the privacy practices of any third-party websites. ph09 is not responsible for the content or privacy practices of third-party sites and encourages you to review the privacy policies of any third-party sites you visit.
ph09 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
Where changes are material, ph09 will notify registered players via email or through a prominent notice on the ph09 platform prior to the changes taking effect. Your continued use of ph09 following notification of any update constitutes your acceptance of the revised Privacy Policy.
ph09 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected. If you have any concerns about changes to this Policy, please contact ph09's Data Protection Officer before continuing to use the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or ph09's data practices, please contact ph09's Data Protection Officer (DPO). The DPO is responsible for overseeing ph09's compliance with the Data Privacy Act of 2012 and this Privacy Policy.
ph09 aims to respond to all privacy-related inquiries within fifteen (15) business days. For formal data rights requests, ph09 will respond within thirty (30) days as required by the Data Privacy Act of 2012. If you are not satisfied with ph09's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join hundreds of thousands of Filipino players who trust ph09 every day.